Terms of Service

“Liqod”, “we”, “us” and “our” mean the operator of the Service. “You”, “your” and “Customer” mean the individual or entity that has agreed to these Terms. “Customer Data” means all bank statements, transactions, ledgers, reports, files and other content that you or your Authorised Users submit to the Service. “Authorised User” means any person you invite to access a workspace or company within your account, including employees, bookkeepers, and clients granted read-only access.

• You must provide accurate registration information and keep it current.
• You are solely responsible for all activity that occurs under your account and under the accounts of your Authorised Users, including any Authorised User’s breach of these Terms.
• You are responsible for safeguarding your credentials. We are not liable for loss or damage arising from unauthorised access to your account resulting from credentials that were shared, reused, stored insecurely, forgotten, or otherwise compromised outside our control.
• You must notify us promptly at security@liqod.com if you suspect any unauthorised access to your account.

• The Service is licensed on a per-company subscription basis. Each company you create in the Service requires its own active subscription, and plan allowances (including statement and transaction limits) are counted per company and pooled across that company’s Authorised Users.
• Fees, plan tiers and included allowances are as published on our pricing page at the time of purchase. Subscriptions renew automatically each billing period until cancelled.
• Uploading statements for periods outside your current billing window may require the purchase of additional backdated months, as disclosed in the Service at the time of upload.
• Payments are processed by our third-party payment processor. We do not store your full payment card details.
• Except where required by law, fees already paid are non-refundable. Cancellation takes effect at the end of the then-current billing period; access to gated features may cease at that time while your data is retained in accordance with Section 9.

You agree not to, and not to permit any Authorised User to:

• Use the Service in violation of any applicable law, regulation, or third-party right;
• Upload data you do not have the lawful right to process, or data belonging to a client without that client’s authorisation;
• Reverse engineer, decompile, scrape, or attempt to derive the source code or underlying models of the Service;
• Probe, scan, or test the vulnerability of the Service, or circumvent any authentication, rate limiting, quota, or access control;
• Resell, sublicense, or provide access to the Service to any third party except Authorised Users acting on your behalf;
• Upload malware, or use the Service to transmit unsolicited or unlawful communications;
• Use the Service in any manner that impairs its availability or integrity for other customers.

We may suspend or terminate access, with or without notice, where we reasonably believe your use violates this Section or presents a risk to the Service or to other customers.

• You retain all right, title and interest in Customer Data. We claim no ownership of it.
• You grant us a limited, non-exclusive licence to host, copy, process, transmit and display Customer Data solely as necessary to provide, secure, maintain and support the Service.
• You are responsible for the accuracy, quality, legality and completeness of Customer Data and for obtaining all consents required for us to process it. Where you use the Service on behalf of your own clients, you are the controller of that data and we act as your processor.
• We retain ownership of the Service, its software, models, interfaces and all related intellectual property. No rights are granted except as expressly stated in these Terms.

Our handling of personal information is described in our Privacy Policy, and the controls we apply are described in our Security Safeguards.

The Service uses automated document extraction and machine-learning categorisation to read bank and credit card statements and to propose accounting treatment for transactions. These outputs are suggestions and may be incomplete or incorrect. You are solely responsible for reviewing, correcting and approving every transaction, journal entry, reconciliation and report before relying on it, filing it, or delivering it to any client, lender, auditor or tax authority.

Liqod is a bookkeeping and reporting tool. It is not an accountant, bookkeeper, auditor, or tax adviser, and it does not provide accounting, tax, audit, legal, or financial advice. Nothing generated by the Service constitutes professional advice or an assurance engagement, and no accountant-client, auditor-client, or fiduciary relationship is created by your use of it. You should engage a licensed CPA or other qualified professional to review your books, reports and filings. We are not responsible for any tax, filing, reporting, compliance or financial-statement obligation, and any decision you make on the basis of output from the Service is made at your own risk.

The service is provided “as is” and “as available”, without warranty of any kind. To the maximum extent permitted by law, we disclaim all warranties, express, implied or statutory, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, title, and non-infringement.

We do not warrant that the Service will be uninterrupted, timely, secure, or error-free, that extraction or categorisation output will be accurate or complete, or that any defect will be corrected. Any material or data obtained through the Service is used at your sole risk.

To the maximum extent permitted by law, neither Liqod nor its affiliates, suppliers or licensors will be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, goodwill, business interruption, or loss, corruption or inaccuracy of data, however caused and on any theory of liability, even if we have been advised of the possibility of such damages.

Our total aggregate liability arising out of or relating to these Terms or the Service is limited to the greater of (a) the fees you actually paid to us for the affected Service in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) one hundred United States dollars (US$100).

These limitations apply to the fullest extent permitted by law and set out your exclusive remedy with respect to the Service. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

You will defend, indemnify and hold harmless Liqod and its affiliates, officers, employees and agents from and against any claim, demand, proceeding, loss, liability, damage, fine, penalty, cost or expense (including reasonable legal fees) arising out of or relating to: (a) Customer Data, including any claim that it infringes or misappropriates a third-party right or was processed without required consent; (b) your or any Authorised User’s use of the Service, or breach of these Terms or of applicable law; (c) any accounting, tax, financial reporting or filing position taken by you or your clients; and (d) any dispute between you and a client or third party relating to output produced with the Service.

• These Terms remain in effect while you use the Service. You may cancel at any time from the billing area of your account.
• We may suspend or terminate your access for non-payment, for breach of these Terms, or where required by law or necessary to protect the Service or other customers.
• On termination, your right to access the Service ceases. We will retain Customer Data for a limited period during which you may request an export, after which it may be deleted in accordance with our Privacy Policy. Export your data before cancelling if you require it.
• Sections concerning Customer Data ownership, fees due and unpaid, no professional advice, disclaimers, limitation of liability, indemnification, and dispute resolution survive termination.

We may modify, add to, or discontinue features of the Service at any time. We will use reasonable efforts to avoid materially degrading core functionality during an active subscription period. We will not be liable for any modification, suspension, or discontinuance of the Service, nor for any delay or failure caused by events beyond our reasonable control, including internet or hosting provider failures, third-party service outages, and force majeure events.

Each party will protect the other’s non-public information disclosed in connection with the Service using at least reasonable care, and will use it only as necessary to perform under these Terms, except where disclosure is required by law.

These Terms are governed by the laws of the Commonwealth of Massachusetts, United States, without regard to its conflict-of-laws rules. The state and federal courts located in Massachusetts have exclusive jurisdiction over any matter not subject to arbitration. The parties will first attempt in good faith to resolve any dispute informally by contacting legal@liqod.com. Any dispute not resolved within thirty (30) days will be finally settled by binding arbitration seated in Massachusetts, conducted on an individual basis, and you and we each waive any right to a jury trial or to participate in a class or representative action, except where such waiver is unenforceable under applicable law. Either party may bring an individual claim in small-claims court where eligible.

• Entire agreement: these Terms, together with our Privacy Policy and any order or plan you purchase, are the entire agreement between the parties on this subject.
• Assignment: you may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of assets.
• Severability: if any provision is held unenforceable, the remainder stays in effect.
• No waiver: our failure to enforce a provision is not a waiver of it.
• Changes: we may update these Terms; material changes will be posted here with a revised “Last updated” date and, where required, notified to you. Continued use after the effective date constitutes acceptance.

Questions about these Terms: legal@liqod.com. Support: support@liqod.com. Security reports: security@liqod.com.